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Learn the basics of setting up Alias Addresses and begin protecting yourself from Spam and Junk mail and the potential trouble that comes packaged in them.

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General FAQ

What is meant by a Domain?

Domain refers to the portion of the mail address after the "@". The Alias Address you create has a domain that was selected from the drop down list. The term Domain as it is used in the website refers to the Sender of mail to your Alias Address. For example the Domain Query allows you to see which Senders are forwarding emails to you.

How do I know if an Alias is still capable of forwarding emails to my protected address?

In the Alias list and the Domain list, a green, yellow or red dot is displayed on each line. A Green dot indicates that emails are being accepted by this Alias Address. A Red dot indicates emails are NOT being accepted by this Alias Address. A yellow dot indicates that there are reasons emails MAY NOT be accepted by this Alias Address. To learn the exacts reasons why, simply hold your cursor over the specific colored dot, and the reason will be displayed.

Why would I create an Alias Address in the system before using it?

One of the features of SoodoNims© is that you do not need to enter the Alias Address before using it. However if you want to set up limits for the email, you could do that in the Alias tab, by clicking on Create Alias, and enter in the appropriate fields.

Do I need to create the Alias Address in the website order to set up limits and controls?

NO! You can format the Alias address such that it contains the limits within the Address. (see formatting address). However if you choose to do it that way, then this would be the permanent format of the address, and the Alias Address would then have to be used exactly that way if you chose to give it out to someone else.

I can't remember one of the Alias Addresses I used.

Click on Advanced > Domain Query. This function will display all the domains that have sent you mail, and the Aliases to which they were sent. You may enter a few characters of the domain to see all that match.

When I receive an email, how can I tell which Alias Address forwarded it?

Emails which are forwarded from an Alias Address, by default, have a .txt file attachment. Clicking on this small file, will allow you to see the forwarding Alias Address. If you no longer wish the .txt addresses to be forwarded, go to the User Account function, and uncheck the "Forward Text File" box.

Can I reply to an email I receive via an Alias Address?

Yes. Just do a reply as you normally do, and the email will be forwarded with your Alias Address, so your protected email account is still protected. If you need a "reply-all", you need to add the word "all" after the word "reply" in the email address bar of your mail box. Example: The To: address will look something like:

reply-e33d5974-1d1c-424e-b01f-cb820dec532a@lifebyfood.com

to perform a reply-all, add the word "all" as follows, before doing a send..

replyall-e33d5974-1d1c-424e-b01f-cb820dec532a@lifebyfood.com

ANOTHER FAQ

How do I know if an Alias is still capable of forwarding emails to my protected address?

In the Alias list and the Domain list, a green, yellow or red dot is displayed on each line. A Green dot indicates that emails are being accepted by this Alias Address. A Red dot indicates emails are NOT being accepted by this Alias Address. A yellow dot indicates that there are reasons emails MAY NOT be accepted by this Alias Address. To learn the exacts reasons why, simply hold your cursor over the specific colored dot, and the reason will be displayed.

How do I restrict domains from sending me mail?

Sending Emails FAQ

Can I do this from any email program?

Yes.

Can I do this from any email program?

Yes.

Multiple Protected Addresses FAQ

How do I know which is my default address?

Changing my Protected Address FAQ

How do I change my protected address

Will my sign on change if I change my protected address?

  

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